📜 Terms of Service — Medueti

Last updated: November 25, 2025


Table of Contents


1. Acceptance of Terms

1.1 Agreement to Terms

By accessing, downloading, installing, or using the Medueti application ("the Service", "the App", "Medueti"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and Medueti.

1.2 Additional Terms

Certain features of the Service may be subject to additional terms and conditions ("Additional Terms"), which are incorporated by reference into these Terms. In case of conflict, Additional Terms shall prevail for the relevant feature.

1.3 Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using the Service, you consent to the practices described in the Privacy Policy.

1.4 If You Disagree

If you do not agree to these Terms or the Privacy Policy, you must not access or use the Service.


2. Description of Service

2.1 Overview

Medueti is a super-app connecting the African diaspora worldwide, providing:

Feature Description
Social Network User profiles, posts, feed, following, communities
Afroshops Marketplace Buy and sell products from African diaspora businesses
Services Directory Find and book local service providers
Events Discover, create, and attend events with ticketing
Shipping & Logistics Connect with travelers for package delivery
Portfolio & Gallery Showcase artwork and creative work
Messaging Secure end-to-end encrypted communications

2.2 Platform Role

Medueti is a platform that facilitates connections between users. We are:

2.3 Service Availability


3. Eligibility

3.1 Age Requirement

You must be at least 18 years old to create an account and use the Service. By using Medueti, you represent and warrant that:

3.2 Geographic Restrictions

The Service may not be available in all countries or regions. You are responsible for ensuring that your use of the Service complies with the laws of your jurisdiction.

3.3 Account Restrictions

You may not use the Service if:


4. User Accounts

4.1 Account Creation

To access most features, you must create an account by providing:

You may also register using third-party authentication (Google Sign-In, Sign in with Apple).

4.2 Account Security

You are responsible for:

4.3 Account Information

You agree to:

4.4 Account Types

Account Type Description Requirements
Standard Basic social features Email verification
Premium Enhanced features, reduced ads Paid subscription
Pro Professional features Paid subscription
Business Shop/service provider features Paid subscription + verification

4.5 Account Suspension

We may suspend or terminate your account if:


5. Subscriptions and Payments

5.1 Subscription Plans

Medueti offers the following subscription tiers:

Plan Features Billing
Free Basic social features with ads Free
Premium Ad-reduced experience, enhanced features Monthly/Yearly
Pro Professional tools, analytics Monthly/Yearly
Business Shop features, service listings Monthly/Yearly
Shop Feature Marketplace seller capabilities Monthly
Services Feature Service provider capabilities Monthly

5.2 Payment Processing

5.3 Auto-Renewal

Subscriptions automatically renew unless cancelled:

5.4 Cancellation

5.5 Refunds

Mobile Apps:

Web/Stripe:

5.6 Price Changes

5.7 Free Trials


6. Virtual Currency and Credits

6.1 Event Credits

Medueti offers Event Credits, a virtual currency used to:

6.2 Purchase of Credits

6.3 Credit Expiration

6.4 No Transfer


7. Marketplace Terms (Afroshops)

7.1 Seller Responsibilities

If you sell products on Afroshops, you agree to:

7.2 Buyer Responsibilities

If you purchase products on Afroshops, you understand that:

7.3 Fees and Commissions

7.4 Prohibited Items

The following items are prohibited from sale on Afroshops:

7.5 Disputes Between Buyers and Sellers


8. Services Directory Terms

8.1 Service Provider Responsibilities

If you offer services on Medueti, you agree to:

8.2 Client Responsibilities

If you book services through Medueti, you understand that:

8.3 Independent Contractor Status

Service providers are NOT employees of Medueti. We do not:

8.4 Booking and Cancellation


9. Events and Ticketing

9.1 Event Creation

9.2 Event Organizer Responsibilities

As an event organizer, you agree to:

9.3 Ticket Purchases

9.4 Event Cancellation


10. Shipping and Logistics

10.1 Service Description

Medueti connects users who need to ship packages with travelers ("Travelers") willing to transport them. Medueti is NOT a shipping carrier.

10.2 Sender Responsibilities

As a sender, you agree to:

10.3 Traveler Responsibilities

As a Traveler, you agree to:

10.4 Prohibited Shipments

The following items are prohibited from shipping:

10.5 Liability

10.6 Legal Compliance

Users are responsible for:


11. User Content

11.1 Definition

"User Content" means all content you create, upload, post, or share on Medueti, including:

11.2 Ownership

You retain ownership of your User Content. However, by posting content on Medueti, you grant us:

A worldwide, non-exclusive, royalty-free, sublicensable, transferable license to:

This license is for the purpose of operating, promoting, and improving the Service.

11.3 Content Representations

By posting User Content, you represent and warrant that:

11.4 Content Restrictions

You agree NOT to post content that is:

11.5 Content Removal

We reserve the right to remove any User Content that:

11.6 Backup Your Content

Medueti is not responsible for preserving your content. You are encouraged to:


12. Messaging and Communications

12.1 End-to-End Encryption

Private messages on Medueti are protected with end-to-end encryption (AES-256):

12.2 Message Retention

12.3 Prohibited Communications

You agree NOT to use messaging for:

12.4 Reporting Abuse


13. Intellectual Property

13.1 Medueti's Intellectual Property

Medueti and its licensors own all rights to:

You may NOT:

13.2 User Intellectual Property

You retain ownership of your original content. By posting on Medueti, you grant us a license as described in Section 11.2.

13.3 Copyright Infringement (DMCA)

We respect intellectual property rights. If you believe content infringes your copyright:

Submit a DMCA Notice to:

13.4 Counter-Notification

If your content was removed and you believe it was in error:

13.5 Repeat Infringers

We may terminate accounts of users who repeatedly infringe intellectual property rights.


14. Prohibited Conduct

You agree NOT to:

14.1 Illegal Activities

14.2 Harmful Behavior

14.3 Fraud and Deception

14.4 Spam and Manipulation

14.5 Technical Violations

14.6 Platform Integrity


15. Content Moderation

15.1 Our Approach

Medueti uses a combination of:

15.2 Reporting Content

Users can report content that violates these Terms:

15.3 Enforcement Actions

Depending on severity, we may:

15.4 Appeals

If you believe an enforcement action was in error:

15.5 Transparency

We aim to be transparent about our moderation:


16. Account Verification

16.1 Verification Types

Type Purpose Requirements
Email Verification Confirm email ownership Verify link sent to email
Phone Verification Confirm phone ownership SMS verification code
Identity Verification Confirm real identity Government ID
Business Verification Confirm business legitimacy Business registration documents
Professional Verification Confirm qualifications Certifications, licenses

16.2 Verification Process

16.3 Document Handling

16.4 Verification Badge

Verified accounts receive a badge indicating their verification status. Badges are:


17. Advertising

17.1 Advertisements

Medueti displays advertisements through:

17.2 Ad-Free Options

Premium, Pro, and Business subscribers may enjoy reduced or no advertisements, depending on their subscription tier.

17.3 Advertising Disclosures

17.4 Your Advertising

If you advertise on Medueti, you agree to:


18. Third-Party Services

18.1 Integrated Services

Medueti integrates with third-party services, including:

Service Purpose
Google Firebase Backend, authentication, analytics
Stripe Payment processing
Google AdMob Advertising
Google/Apple Sign-In Authentication
OpenStreetMap/Nominatim Location services

18.2 Third-Party Links

The Service may contain links to third-party websites or services. We are:

18.3 Third-Party Terms

Your use of third-party services is subject to their own terms and privacy policies. Review them before use.

18.4 App Store Terms

Your use of Medueti is also subject to:


19. Disclaimers

19.1 "As Is" Service

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

19.2 No Guarantees

We do NOT guarantee:

19.3 Third-Party Content

We are NOT responsible for:

19.4 Professional Advice

Content on Medueti is NOT:


20. Limitation of Liability

20.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEDUETI AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE FOR:

20.2 Liability Cap

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED:

20.3 Exceptions

Some jurisdictions do not allow exclusion of certain warranties or limitation of liability. In such cases, our liability is limited to the maximum extent permitted by law.

20.4 Essential Basis

You acknowledge that these limitations are an essential basis of the agreement between you and Medueti, and that Medueti would not provide the Service without these limitations.


21. Indemnification

21.1 Your Indemnification Obligation

You agree to indemnify, defend, and hold harmless Medueti and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

21.2 Our Rights

We reserve the right to:


22. Dispute Resolution

22.1 Informal Resolution

Before filing any formal dispute, you agree to contact us at disputes@medueti.com and attempt to resolve the dispute informally for at least 30 days.

22.2 Binding Arbitration

For users outside the EU/EEA:

If informal resolution fails, disputes shall be resolved by binding arbitration under the rules of the International Chamber of Commerce (ICC).

22.3 Class Action Waiver

YOU AND MEDUETI AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS, NOT AS A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE ACTION.

22.4 EU Consumer Rights

For users in the EU/EEA:

22.5 Time Limitation

Any claim must be brought within one (1) year of the event giving rise to the claim, or the claim is permanently barred (except where prohibited by law).


23. Termination

23.1 Termination by You

You may terminate your account at any time:

Upon termination:

23.2 Termination by Medueti

We may terminate or suspend your account immediately, without prior notice, if:

23.3 Effect of Termination

Upon termination:

23.4 Survival

The following sections survive termination:


24. Governing Law

24.1 Applicable Law

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of law provisions.

24.2 Jurisdiction

Subject to the arbitration provisions (Section 22):

24.3 UN Convention

The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply to these Terms.


25. Changes to Terms

25.1 Right to Modify

We reserve the right to modify these Terms at any time. Changes take effect when posted, unless otherwise specified.

25.2 Notification

For material changes, we will notify you via:

25.3 Acceptance of Changes

25.4 Review Periodically

We encourage you to review these Terms periodically. The "Last updated" date indicates the most recent revision.


26. General Provisions

26.1 Entire Agreement

These Terms, together with the Privacy Policy and any Additional Terms, constitute the entire agreement between you and Medueti regarding the Service.

26.2 Severability

If any provision of these Terms is found invalid or unenforceable, that provision shall be modified to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

26.3 Waiver

Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.

26.4 Assignment

26.5 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights, except as expressly provided.

26.6 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, labor disputes, government actions, or internet/telecommunications failures.

26.7 Headings

Section headings are for convenience only and do not affect interpretation.

26.8 Language

These Terms are drafted in English. Translations are for convenience only; the English version prevails in case of conflict.

26.9 Electronic Communications

By using the Service, you consent to receive electronic communications from us. You agree that all agreements, notices, and communications provided electronically satisfy any legal requirement for written communications.


27. Contact Us

For any questions, concerns, or notices regarding these Terms:

General Support support@medueti.com
Legal Inquiries legal@medueti.com
Disputes disputes@medueti.com
Appeals appeals@medueti.com
Privacy privacy@medueti.com
Website https://medueti.com
Mailing Address Medueti, Hamburg, Germany

Summary of Key Points

📌 Eligibility: You must be 18+ to use Medueti

📌 Your Content: You own it, but grant us a license to display it

📌 Platform Role: We connect users; we're not a party to transactions

📌 Payments: Subscriptions auto-renew; manage through app stores

📌 Prohibited Content: No illegal, harmful, or infringing content

📌 Marketplace: Transactions are between buyers and sellers

📌 Shipping: We connect senders with travelers; we're not a carrier

📌 Events: Organizers are responsible for their events

📌 Disputes: Try informal resolution first; arbitration for formal disputes

📌 Termination: We may suspend accounts for violations

📌 Liability: Limited to amounts paid or €100, whichever is greater

📌 Governing Law: German law applies; Hamburg courts have jurisdiction


These Terms of Service were last updated on November 25, 2025.

🌍 Medueti — Connecting the African Diaspora Worldwide